Privacy Policy

Security and transparency first

Data security

We protect the personal data you share with us

Privacy policy — details

We respect your privacy and protect the personal data you provide when using dyskispolka.pl.

1. Data controller

The data controller is Dysk i Spółka - Data Recovery Laboratory, Jana Kowalczyka 1, unit 8, 2nd floor, 03-193 Warsaw, Poland.

You can contact us at biuro@dyskispolka.pl or by phone at 573 532 490.

2. What data do we process?

We process only the data you submit to us directly, for example through the contact form, case submission form, email or phone contact. This may include:

full name,
email address,
phone number,
message content or case description,
technical details about the storage device or recovery case.

We do not collect unnecessary data. We may also process basic technical data required for website operation, such as cookies or IP-related server logs.

3. Purpose and legal basis of processing

We process personal data to reply to enquiries, handle service requests or recovery cases, meet legal obligations such as accounting duties, and protect legitimate interests such as documenting service communication or pursuing claims when necessary.

4. Data retention period

We store data only for as long as necessary for the purpose for which it was collected, including the time needed to answer your enquiry, complete the service, meet accounting or legal obligations, or secure and defend claims if applicable.

5. Your rights

You may ask for information about the data we process, request correction, request deletion where legally possible, restrict processing, object to processing, or obtain a copy of your data. Some requests may depend on legal, accounting or service-documentation obligations.

6. Providing data

Providing data is voluntary, but it may be necessary to handle your enquiry or provide the requested service.

7. Data sharing

We do not share your data with third parties except where required by law or necessary to deliver the service safely and lawfully. We do not transfer personal data outside the European Economic Area unless a lawful basis and adequate safeguards apply.

8. Cookies

The website may use cookies necessary for proper operation and, depending on your consent settings, additional cookies for analytics or marketing purposes.

9. Contact regarding personal data

If you have questions about personal data protection, contact us at biuro@dyskispolka.pl or call 573 532 490.

Privacy policy in brief

In practice, we process personal data to reply to enquiries, handle case submissions and provide services safely. This usually includes contact details and technical information you choose to provide in the form.

In data recovery, confidentiality is essential. Devices, working copies and recovered files are handled in a controlled environment and access is limited to authorised personnel only.

Your rights in practice

If you want to obtain a copy of your data, correct it or request deletion, the easiest way is to contact us by email or phone. We will explain what can be done immediately and what may depend on legal or accounting obligations.

In data recovery cases, we do not browse your files out of curiosity. We verify only what is technically necessary to confirm whether the recovery was successful, for example by opening a limited sample of recovered files.

You may ask us to delete working copies after the service is completed, subject to technical or legal constraints.

You have the right to information about the scope and purpose of processing.
You may ask us to correct inaccurate contact details or case information.
You may ask about deletion, restriction or objection where the law allows it.

Talk to a technician

For privacy questions or a data recovery enquiry, call 573 532 490 or write to biuro@dyskispolka.pl.

Dysk i Spółka - Data Recovery Laboratory

Warsaw, Białołęka district
Jana Kowalczyka 1, unit 8, 2nd floor