Privacy policy — details

We respect your privacy and protect the personal data you provide when using dyskispolka.pl.

1. Data controller

The data controller is:
Dysk i Spółka – Data Recovery Laboratory
Jana Kowalczyka 1, unit 8, 2nd floor, 03-193 Warsaw
Email: biuro@dyskispolka.pl
Phone: 573 532 490

2. What data do we process?

We process only the data you submit to us directly, for example through the contact form or service request form. This may include:

Full name
Email address
Phone number
Message content / case description
Technical details about the storage device or recovery case

We do not collect unnecessary data. We may process basic technical data required for website operation, such as cookies or IP-related server logs.

3. Purpose and legal basis of processing

We process personal data for the following purposes:

Replying to enquiries sent through the form or by email
Handling a service request or recovery case
Meeting legal obligations, including accounting obligations
Protecting legitimate interests, such as documenting service communication or pursuing claims when necessary

4. Data retention period

We store data only for as long as necessary for the purpose for which it was collected, including:

the period required to answer your enquiry or complete the service,
the period required by accounting or legal obligations,
the period necessary to secure or defend claims, if applicable.

5. Your rights

You have the right to request access to your data, rectification, deletion, restriction of processing, objection to processing, data portability, and to lodge a complaint with the relevant data protection authority.

6. Providing data

Providing data is voluntary, but it may be necessary to handle your enquiry or provide the requested service.

7. Data sharing

We do not share your data with third parties except where required by law or necessary to deliver the service safely and lawfully.

We do not transfer personal data outside the European Economic Area unless a lawful basis and adequate safeguards apply.

8. Cookies

The website may use cookies necessary for its proper operation and, depending on consent settings, additional cookies for analytics or marketing purposes.

9. Contact regarding personal data

If you have questions about personal data protection, please contact us at biuro@dyskispolka.pl.

Thank you for your trust.
Dysk i Spółka – Data Recovery Laboratory

Privacy policy in brief

In practice, we process personal data only to reply to enquiries, handle case submissions and provide services safely. This usually includes contact details and technical information you choose to provide in the form.

In data recovery, confidentiality is essential. Devices, working copies and recovered files are handled in a controlled environment and access is limited to authorised personnel only.

The website may use cookies and, depending on your consent settings, selected analytics or marketing tools. Questions about privacy? Write to us or call: 573 532 490.

Contact data is used to communicate about your enquiry or recovery case.
Data from the device is treated as confidential and is not disclosed to unauthorised third parties.
You may request access, correction or deletion of your personal data where permitted by law.

Your rights in practice

If you want to obtain a copy of your data, correct it or request deletion, the easiest way is to contact us by email or phone. We will explain what can be done immediately and what may depend on legal or accounting obligations.

In data recovery cases, we do not browse your files out of curiosity. We verify only what is technically necessary to confirm whether the recovery was successful, for example by opening a limited sample of recovered files.

You may ask us to delete working copies after the service is completed, subject to technical or legal constraints.
You have the right to information about the scope and purpose of processing.