Quick intake details
Enter the storage device type, system (Windows/macOS) and priority data in the form - this gives the technician better context before intake.
Case intake for the laboratory
Share the symptoms, device type and the data you need first. You do not need a perfect technical description; messages such as RAW, BitLocker or FileVault prompts, clicking HDDs, missing NAS volumes and failed backups are enough to start the conversation.
If you are unsure how to pack the media, use the shipping guide before handing it to a courier.
Company case or deadline pressure? Use the lab phone line: 573 532 490.
Warsaw Białołęka - access and laboratory location
Jana Kowalczyka 1, unit 8, 2nd floor
03-193 Warsaw, Białołęka
Enter the storage device type, system (Windows/macOS) and priority data in the form - this gives the technician better context before intake.
If you want to check the scope of support in advance, use the service overview or phone us before shipping.
We work in controlled conditions on binary copies. NDA is available on request, and we confirm the next step before starting paid work.