Skip to main content

Photo and video recovery

Data recovery for photographers and filmmakers — Warsaw (CFexpress, XQD, SD, RAW)

We secure cards and disks with RAW, MOV, MP4, BRAW and files from cameras, cameras, drones and small studios.

RAW / JPG photos MOV / MP4 CFexpress / SD Production Deadline

Photo/video emergency mode

We recover photos, RAW files and video material from the nouns used in the work of photographers, operators and film crews.

Lost wedding photos, damaged material from the plan, an event card error or a broken recording on CFexpress/XQD are situations, where rapid diagnosis and safe separation of the vehicle from further work are important.

Dysk i Spółka - Data Recovery Laboratory in Warsaw helps when each file means reputation, the deadline for giving up material and real money.

RAW MOV/MP4 CFexpress/XQD SD / microSD Drone / GoPro Deadline

Testers and standards

Typical failures and situations where we help

We specialize in modern media used in mirrorless cameras, cinema cameras and sound recorders. Thanks to laboratory readers and NAND adapters, we support standards of professional memory cards.

Professional cards

CFexpress Type A/B

Sony Alpha, Canon R5, Nikon Z9 and other high-speed production cards.

Professional cards

XQD

Nikon and Sony nodes used for sessions, events and material requiring a quick buffer.

Video

Cesta 2.0

The format found in Blackmagic and Canon cameras, also after writing or broken recording.

Cinema

CompactFlash / RED MINI MAG

Older and production storage devices with photo material, film plan or archive project.

Photo

SD / SDHC / SDXC

Photo cards after accidental formatting, deletion, camera errors or sudden 0-file situations.

Drones

microSD / GoPro / DJI

microSDHC and microSDXC from sports cameras, DJI Mavic/Mini drones and mobile recorders.

Photo or video shoot

External SSD

Portable NVMe/USB-C drives used on set or in editing workflows, including Premiere, DaVinci and Final Cut projects.

Archive media

Memory Stick / xD / MMC

Older formats with compact and archival cameras designs when standard readers fail....

Typical failures

Failures where the first decision matters

Not just deleted files. We develop specific problems known in the photo-video industry.

The most important thing is to stop recording: don't take any more photos, don't play the material, and don't initialize the card in the camera. When submitting, describe the file format RAW, MOV, MP4, BRAW or RSV, the camera model and the moment when the recording or card stopped working.

Deleted photos or formatting

Stop shooting on the card. New photos or clips can overwrite file records and preview data.

Interrupted video recording

Stop using the card or SSD and do not record new files.

Card asks to be formatted

Nose visible as "not formatted", RAW file system or error message in the camera.

0 MB or not detected

Stop using the card and avoid formatting; the controller or file system may be unstable.

Free reading and error I/O

Matter reads very slowly, copying interrupts, either CRC or I/O.

Damaged video file

Interrupted MOV, MP4, BRAW, RSV or camera-specific files may need file-level reconstruction and sample verification.

Drive with an editing project

External SSD or HDD after the fall, disconnection during the transfer of material or decrease in work stability.

Drone or GoPro footage

Files from DJI, GoPro and sports cameras after card failure, will be saved or discontinued flight.

Laboratory process

How we work in the laboratory step by step

  1. 01

    Contact and initial assessment

    Briefly describe the equipment, storage device and the circumstances of the failure. We suggest what we absolutely do not to overwrite the data. The initial telephone consultation is free of charge.

  2. 02

    Device diagnostics

    We assess the condition of the storage device before any recovery attempt.

  3. 03

    Safe imaging and sector copy

    We work from a controlled copy before recovery and verification.

  4. 04

    Recovery and QC verification

    We retrieve photos and video files, keeping the directory structure where possible. We're checking the RAW records.

  5. 05

    Data handoff

    You receive the recovered material on an agreed storage device.

Trust in creative industries

Why does the creative industry choose Dysk i Spółka?

Photo/video equipment familiarity

We understand media from Sony, Canon, Nikon, RED, Blackmagic, DJI, GoPro and common recorder workflows.

Work on a copy, not the original

First we perform a picture of the storage device, and only on secure material we conduct analysis, extraction and verification of data.

RAW/MOV/MP4/BRAW/RSV support

We verify recovered files with real opening and playback checks, not only file-count statistics.

Fast decision before a deadline

Express mode is set after a short description of the situation when the customer is waiting for pictures or material after the plan.

Confidentiality and NDA

We support materials covered by embargo, contract with the client or confidentiality clauses.

Sample file verification

We check whether selected photos, RAW files or video clips open correctly before handoff.

Rescue manual

How to secure the device after a failure?

To increase the chances of success to the maximum, keep the record and protect the storage device from further attempts.

Do now

  • Stop recording on the card, SSD or drive.
  • Label the card or drive and note the camera model, file format and last successful recording.
  • Describe the context of the crash before you run another attempt.

Do not

  • Do not format the card in the camera.
  • Do not record test clips "to see if it works".
  • Do not run repair tools or long scans on unstable media.

Contact regarding RAID or NAS failure

If the failure concerns a specific device

Before reporting photo/video material

Related guides for photographers and filmmakers

Before you report the loss of photo or video material, check the quick data security procedure and backup plan before next order.

Copy plan for photographer and video

A quick plan to secure the material after the order, before the problem of return on the next project.

Read the guide

How to store photos, designs and documents

A wider backup plan for the members and small studies working on many nouns.

Read the guide

Drive and flash memory USB after saving

If the material is passed on to a USB flash drive or USB flash memory, see safety The exact diagnosis.

View the service

Fast photo/video aid

Describe the failure and learn the safe procedure

Tell us what failed: card, SSD, external drive, camera, drone or editing archive.

Most cases

Most common situations for photographers and filmmakers

Card after a shoot

A CFexpress/CFast card suddenly became invisible or shows 0 files after recording.

Professional media

An external NVMe SSD with footage (Premiere/DaVinci) is not detected or shows 0 MB.

SSD with an editing project

Premiere, DaVinci, Final Cut or Lightroom folders are trapped on a drive that stopped mounting.

HDD with video footage

A drive with video slows down, interrupts copying, or shows CRC/I/O errors.

Material protection

What not to do

  • Do not record or copy on the same card/disk (overwrite).
  • Do not format the tool and don't select the function —` or initialise.
  • Do not run a few "data recovery programs"in succession —"that often worsens the state of the storage device.
  • No data transfer method "drag and drop"if you copy the storage device — first we secure the storage device.

Finality

How the recovery process works

  1. 01

    Case submission

    We assess recovery chances and the scope of work.

  2. 02

    Standard diagnosis

    You receive a clear quote before paid recovery work starts.

  3. 03

    Quote and approval

    You get a fair quote before you start.

  4. 04

    Recovery and data handoff

    Recovered material is copied to an agreed storage device or prepared for shipping.

Before you overwrite matter

Do not keep recording on the card - describe the symptoms and secure the footage

Diagnosis, copy work and confidential data transfer in the laboratory in Warsaw.

Drones, sports cameras and apparatus

Video material and photos from professional media

If the problem concerns a drone, a sports camera, a camera or a recorder, the most important one is: SD, microSD, CFexpress, XQD, Cfast or external disk. After the card you will not record further and do not format the storage device in the device.