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Dysk i Spółka - Data Recovery Laboratory Open now: 09:00–18:00
PLENUA
573 532 490 Call the lab

Declaration of storage device failure

Describe the failure to diagnose the standard — after analysis we will show you a safe next step and tell you how to pass the storage device. If the case concerns a company or a deadline, add a priority in the description.

Describe the indicator, symptoms and recent actions — and we will select a safe... diagnostic procedure.

Data recovery in Warsaw: laboratory diagnosis Call: 573 532 490

Why is it worth reporting an accident to us?

✓ Own data recovery laboratory in Warsaw (Białołęka).

✓ Rating 5.0 • 131 Google reviews for laboratory visits.

✓ Data protection and confidentiality — You can sign the NDA and the procedures according to the GDPR.

✓ Experience: HDD, SSD, NVMe, RAID/NAS, flash memory and USB storage device.

✓ Standard diagnosis: PLN 0; quote after diagnosis and payment only after approval.

✓ After reporting, we tell you what not to do to make the data worse.

Submit a storage device for diagnosis

How to describe the failure

This report goes directly to the data recovery laboratory. A brief description of the storage-device type, symptoms, important data and any actions taken after the failure is most helpful.

After you submit the form, we will contact you, confirm the next steps and explain how to secure the storage device before delivery or shipping. Once the case is accepted, you will receive a case number and status updates by SMS or email.

If you are outside Warsaw, see the instructions for shipping a storage device to the laboratory from anywhere in Poland.

I know what my equipment is (optional)

Expand to add details: symptoms, priority, storage-device type, capacity, serial number and the last action performed.



For B2B critical failures we try to respond at the shortest possible time, as well as outside the standard hours.








Standard diagnosis: PLN 0; quote after diagnosis

If the matter is urgent, stop using the storage device and contact us: 573 532 490

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Dysk i Spółka - Data Recovery Laboratory
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Do you have any questions? Choose a convenient contact:
573 532 490
Company location:

Jana Kowalczyka 1, unit 8, 2nd floor
03-193 Warsaw, Białołęka

Opening hours:
  1. Monday
    09:00
    –
    18:00
  2. Tuesday
    09:00
    –
    18:00
  3. Wednesday
    09:00
    –
    18:00
  4. Thursday
    09:00
    –
    18:00
  5. Friday
    09:00
    –
    18:00
  6. Saturday
    09:00
    –
    18:00

What happens after submitting the form – step by step

After intake, a laboratory engineer reviews the symptoms and confirms whether the device should be delivered, shipped or left powered off until further instructions. We present the recovery procedure and quote before any paid recovery work begins. In many cases we first create a sector-by-sector image and work on the copy, because that is safer for unstable media.

The standard diagnosis costs 0 of the – after it we present the quote and possible options: standard or express mode. Work starts only after acceptance. In most cases, we make a picture of the storage device and act on the copy because it is the safest for your data.

If you send a storage device by courier, protect it from the shocks (especially HDD): hard box, filling, lack of relaxation in the middle. If you have any questions, please contact us before you send —. We will give you a hint on how to prepare the package.

  • Describe the symptoms: detect/not detect, RAW, clicking, copy errors.
  • Avoid formatting or file-system repairs before diagnosis.
  • Give priority: whether it's company data, photos, deadlines, GDPR, etc.

How to describe the problem in one sentence (so we immediately know what to do)

Keep the report short and specific. Enter the storage-device model, the symptoms, and the last action before the failure, for example: ‘A 1 TB HDD clicks after a fall and the computer no longer detects it’ or ‘Folders disappeared from an NVMe SSD after a Windows update.’ This helps us assess the risk and choose safe next steps.

If you are not sure how to describe it, tell us what you see: a RAW message, a formatting prompt, CRC errors, copying that freezes, or a missing drive letter. We will collect the remaining details during a short initial assessment.

  • Specify whether the storage device was used after a failure (this is important for TRIM and overwrites).
  • Let us know if the data is sensitive - we can prepare an NDA.
  • If timing matters, write "faster response requested" in the request text and call the lab.