For clients outside Warsaw
A safe recovery procedure available across Poland
Every failure case is analysed individually, so the recovery method matches the device, symptoms and damage type. A clicking HDD, a disappearing NVMe drive, a degraded NAS and a formatted memory card need different first steps. If you are unsure what to do first, start with safe first steps after a drive stops working.
If you cannot bring the device in person, use the courier option. Follow the packing and shipping guide, describe the symptoms and keep the original device powered off until the laboratory confirms the next step.