Skip to main content

Safe diagnosis

Recovery of nouns

Describe symptoms and type of storage device. We will select a safe diagnosis of HDD, SSD/NVMe, RAID/NAS or memory cards and give a hint to the lab.

HDD, SSD/NVMe, RAID/NAS and flash media RAID / NAS Work on a copy Recovery across Poland

For clients outside Warsaw

A safe recovery procedure available across Poland

Every failure case is analysed individually, so the recovery method matches the device, symptoms and damage type. A clicking HDD, a disappearing NVMe drive, a degraded NAS and a formatted memory card need different first steps. If you are unsure what to do first, start with the safe first steps to follow after a drive stops working.

If you cannot bring the device in person, use the courier option. Follow the Warsaw data recovery. If you have already decided to send, use the site Send a package to the lab.

Scope of services

Symptoms of device failure — when to be especially careful

If the device is unstable, stop testing it and ask before running another repair tool.

When to interrupt would have been

Signs of storage device failure

  • the disc taps, squeaks, beeps or system starts very slowly,
  • nook disappears from BIOS/UEFI, appears randomly or has a capacity,
  • Do not format a RAW partition or confirm initialisation prompts.
  • Do not run CHKDSK, First Aid or "repair drive" tools on media that contains important data.
  • Do not start a RAID/NAS rebuild without diagnostics and a copy of the member disks.

What not to do

Do not increase the risk of overwriting

  • don't run a computer with a disk multiple times that makes unusual sounds,
  • do not install recovery software on the same disk,
  • don't format the tool and don't run CHKDSK or disk repair,
  • do not open the hard drive yourself,
  • in the case of RAID/NAS, do not initialize the matrix and do not restart without diagnosis.

Warsaw laboratory, clients across Poland

How does the lab look?

  1. 01Diagnosis firstWe identify the failure type, recovery risk and possible next steps before invasive work.
  2. 02Sector copyWhenever possible, the damaged device is imaged and recovery work continues from the copy.
  3. 03File recoveryRestore structure, directories and data from a copy or image.
  4. 04VerificationRecovered data is checked and transferred to a safe storage device after acceptance.

Why a professional laboratory

Working on copy and specialized tools

The damaged storage device requires controlled reading. We start by diagnosing and working on a picture or a copy, using, among others, PC-3000.

  • diagnostics of damaged data storage devices,
  • secure work on a sectoral copy,
  • support for many types of staff,
  • individual selection of method to symptoms and state of device.

Recovery across Poland

Prefer to bring the device in person?

Our service across Poland includes symptom review, safe delivery options and further laboratory diagnosis. Detailed packing, labelling and shipping instructions are available here:

Send a package to the lab

Frequently asked questions

FAQ - recovery service

How can I reduce the risk of data loss during recovery?

There is no guarantee of zero risk with damaged storage devices, but the process of diagnostics and work on a sectoral copy minimises the risk of deterioration of data status.

How much does recovery work cost?

The price depends on the device, damage type and required recovery method. Share the model and symptoms, or review how much data recovery costs.

Do you sign NDAs?

Yes. For business, legal, accounting and sensitive private cases, an NDA can be arranged before recovery work begins.

Start with a safe intake

Share your device for analysis - recover files with expert help

If the nose is unstable, it is better to stop before another start and fix the symptoms before diagnosis....