Skip to main content

Recovery services across Poland

Recovering lost files across Poland - mail-in devices and safe diagnosis from our Warsaw laboratory

At Dysk i Spółka, we work as a laboratory for damaged storage media: we perform diagnostics, prepare a safe sector-by-sector image and recover files from the copy, not live from the damaged device. We handle cases from all over Poland by courier, and locally in Warsaw.

HDD, SSD/NVMe, RAID/NAS and flash media Warsaw lab and courier intake Work on images, not originals

For clients outside Warsaw

A safe recovery procedure available across Poland

Every failure case is analysed individually, so the recovery method matches the device, symptoms and damage type. A clicking HDD, a disappearing NVMe drive, a degraded NAS and a formatted memory card need different first steps. If you are unsure what to do first, start with safe first steps after a drive stops working.

If you cannot bring the device in person, use the courier option. Follow the packing and shipping guide, describe the symptoms and keep the original device powered off until the laboratory confirms the next step.

If needed, an NDA can be signed before work begins.

Symptoms of device failure — when to be especially careful

If the device is unstable, stop testing it and ask before running another repair tool.

Stop the risky actions first

What not to do if your data matters

  • Do not keep restarting a computer with a drive that makes unusual sounds.
  • Do not install recovery software on the same drive from which you want to recover files.
  • Do not format a RAW partition or confirm initialisation prompts.
  • Do not run CHKDSK, First Aid or "repair drive" tools on media that contains important data.
  • Do not start a RAID/NAS rebuild without diagnostics and a copy of the member disks.

Controlled work on copies

How the laboratory process works

  • Initial interview: device type, symptoms, previous attempts and priority data.
  • Technical diagnosis: failure type, risk level and realistic recovery procedure.
  • Safe imaging or controlled readout: work is performed on a copy whenever possible.
  • File-system and structure recovery: folders, files, databases or RAID/NAS volumes are reconstructed from the working copy.
  • Verification and handoff: recovered data is checked before transfer to a safe target device.

Warsaw laboratory, clients across Poland

Why choose our laboratory

  1. 01Diagnosis firstWe identify the failure type, recovery risk and possible next steps before invasive work.
  2. 02Original protectedWhenever possible, the damaged device is imaged and recovery work continues from the copy.
  3. 03Specialist pathsHDD, SSD/NVMe, RAID/NAS, flash media and database cases follow different procedures.
  4. 04Verified handoffRecovered data is checked and transferred to a safe storage device after acceptance.

Courier path for clients outside Warsaw

Shipping a device for analysis (all of Poland)

If you are not in Warsaw, you can ship the device to the laboratory. Pack it so it cannot move inside the box, keep it powered off and include contact details plus a short symptom description.

  • Use antistatic or protective packaging for loose drives and flash media.
  • Do not ship a powered-on NAS or external drive without securing the cable and enclosure.
  • For RAID/NAS, label disk order and bay numbers before removing drives.
  • Follow the shipping instructions before sending equipment.

Local intake in Warsaw Białołęka

Prefer to bring the device in person?

Our laboratory intake point is at Jana Kowalczyka 1, unit 8, 2nd floor, 03-193 Warsaw. Phone before visiting if the device is clicking, wet, overheated or still running.

View Warsaw intake details

Short answers before you ship the device

FAQ - recovery service

How can I reduce the risk of data loss during recovery?

Switch the device off, stop writing new data, avoid format or repair prompts and prepare a clear symptom description. For RAID/NAS, keep the original disk order.

How much does recovery work cost?

The price depends on the device, damage type and required recovery method. Share the model and symptoms, or review pricing for typical ranges.

Do you sign NDAs?

Yes. For business, legal, accounting and sensitive private cases, an NDA can be arranged before recovery work begins.

Start with a safe intake

Share your device for analysis - recover files with expert help

Describe what happened, what device failed and which files matter most. We will guide you toward courier intake, Warsaw handoff or the right specialist service page.