How we help clients from Żoliborz
Start with a phone call or a short case description. We will ask about the device, symptoms, what was tried and which data matters most. Then we explain whether you should bring the device, send it by courier or stop all attempts immediately.
Common situations
- Laptop or external drive no longer visible.
- SSD/NVMe not detected after power loss.
- RAID/NAS volume degraded or offline.
- Memory card asks to format after photos or video.
- Company files, databases or accounting data blocked after a failure.
What to do now
- Do not format, initialise or repair the device.
- Do not install recovery software on the affected device.
- Do not run long scans when the drive disconnects or clicks.
- Write down the last successful use and the exact error messages.
- If the data is important, preserve the current state and contact the lab.
Diagnosis and handover
After initial assessment, the device can be delivered in person or shipped safely. Diagnosis focuses on media condition, recovery scope, risk and a quote before approved recovery work begins.
Choose the right service path
For platter drives use the HDD path, for SSD/NVMe use the SSD path, for arrays use RAID/NAS recovery, and for business incidents use the company recovery workflow with confidentiality options.
Related paths
FAQ
Do you have a separate branch in Żoliborz?
No. We serve clients from Żoliborz through the Warsaw laboratory and reception workflow after contact.
Do I have to come in person?
Not always. Many media can be shipped after a short symptom review and packing instructions.
Have a device with important data?
Tell us the device type, symptoms and whether anything was already attempted. We will point you to the safest next step.
Request an initial assessment or call 573 532 490.