Brodno • Warsaw
Data recovery for Brodna customers
We receive clients from Brodna in the laboratory in Białołęka after an earlier description of symptoms. If the HDD taps, the SSD disappears from BIOS or the USB drive hangs up while reading, disable the device and do not perform any more tests. We will establish a secure delivery or shipment.
Local service
How We Help Brodna Clients
First, contact the laboratory and describe the symptom. After initial assessment, we will provide instructions for safely transferring the storage device: in person after contact or via
The scope includes data recovery from HDD, SSD/NVMe, RAID/NAS, external USB drives, USB flash drives, memory cards and MacBooks. In corporate matters, we can take into account confidentiality and NDA.
Symptoms
The most common situations that customers encounter
What not to do
What to do now to avoid making things worse
Diagnosis
How diagnosis and device handover work
The process is the same as for other clients from Warsaw: initial assessment, then safe diagnostics and only then a decision on further work.
Contact and description of symptoms
First, describe the storage device, the symptoms, and what happened before the failure.
Device handover
After contact, you can deliver the media to the reception point in Warsaw or prepare it for safe shipping.
Safe diagnostics
We check the condition of the media without formatting, initialization or writing operations.
Reading and verification
We work on a copy or image, analyze the data structure and verify the file list.
Related services
Choose the right service
FAQ
FAQ — Recovery data for Brodna customers
Do you serve customers from Brodna?
Yes. We serve clients from this district, but the reception point and laboratory are located in Warsaw, Białołęka.
Do you have a branch in this district?
We do not declare a branch in this district. After contacting us, the media can be delivered to the reception point in Białołęka or sent by courier.
Do I have to come in person?
Not always. In many cases, you can send the media by courier after describing the symptoms in advance.
How long does the diagnosis take?
The time depends on the type of storage device and symptoms. After accepting the storage device, we provide information about the scope, risk and further steps.
Do you recover data from HDD, SSD, RAID, USB flash drives and memory cards?
Yes. We support HDD, SSD/NVMe, RAID/NAS, external USB drives, USB flash drives, memory cards and selected cases of MacBook/APFS/FileVault.
Next safe step
Do you have a storage device with important data?
Do not format, save new data, or run system repairs. Call or send a report with a description of your symptoms.